Guides
How to get the most out of Piskes.
A precise explanation of what shows up in the Top Events chart on the Analytics dashboard, and what's deliberately excluded from it.
Unique Visitors and Active Users on the Analytics dashboard look like two separate metrics, but today they're the same underlying number shown twice.
Top pages and top countries are computed on every dashboard request, but the current Analytics interface fetches and discards both.
A plain answer on data export from Piskes Analytics — no export route was found; don't invent a workaround.
The Analytics trend endpoint hard-caps any request at 90 days of data, regardless of what's asked for — here's what that means in practice.
A step-by-step walkthrough of changing or canceling your Piskes subscription through the billing portal.
What it actually takes for Editor's AI agent to search your own knowledge base instead of answering from general training data alone.
The merge tags Editor's campaign tool supports, and how to use them so a single email template reads like it was written to each recipient.
A scoping guide to what the Finance app on Piskes actually does — platform billing and workspace spend tracking, not invoicing or bookkeeping for your own customers.
The eight fixed categories Finance uses to track workspace spending, and why they're a flat list rather than a customizable chart of accounts.
How budget tracking in Finance works, what the warning indicator actually does, and why it's a visual signal in the app rather than an email or push alert.
What clicking "Manage Billing" actually opens, what you can do there, and where its limits are.
How Finance's spending tracker works as a flat, workspace-scoped expense ledger, and why that's a different tool from double-entry bookkeeping.
The honest answer on multi-currency in Finance — the database has a currency field, but the interface only ever displays and formats USD.
Piskes tracks AI usage against your plan's quota on the backend today, but no page in Finance shows you the number yet.
A direct scoping of the Analytics app: one dashboard, four stats, two charts, and nothing else on the route yet.
Analytics hashes every visitor's IP address before it's stored and strips sensitive properties from custom events, rather than keeping raw identifying data.
How to send your own event data to Piskes Analytics from inside an authenticated app — and why this isn't a public embeddable tracking snippet.
CareSuite's campaigns can span email, SMS, Zalo, events, and calls with trigger-based targeting — a genuinely different feature from the separate email app's own campaign tool, and worth telling apart clearly.
Campaigns in the email app don't send out of the box — before your first send, you need either a Resend API key or a verified SMTP connection configured for your workspace.